Resume

Profile:

Dedicated and customer-focused Retail Professional with a proven track record of delivering exceptional service in fast-paced environments. Skilled in POS systems, cash handling, and maintaining a professional appearance. Strong team player with flexible availability and a commitment to providing a positive shopping experience for customers.

Experience Highlights:

Retail Sales & Customer Service:

  • Proficient with POS systems, cash, debit, and credit transactions, ensuring accurate end-of-day cash balancing.
  • Provided personalized customer service by greeting, assisting with orders, and answering inquiries promptly and professionally.
  • Actively promoted online orders and gift cards to drive sales and enhance customer satisfaction.
  • Utilized computer applications including MS Office for data entry and paperwork verification.

Shelf Stocking/Merchandising

  • Maintained attractive product displays and organized shelves to optimize customer shopping experience.
  • Received and inventoried product deliveries, ensuring accurate stock levels and timely replenishment.
  • Kept checkout areas fully stocked and well-organized for efficient customer service and seamless transactions.

Employment History:

Cleaner
Italy-Canadian Club, Kingston, ON
2023

Cashier
Shoppers Drug Mart, Kingston, ON
2022 – 2023

Sales Associate
The Hudson’s Bay, Kingston, ON
2018 – 2021

Seasonal Christmas Kettle Employee
Salvation Army, Kingston, ON
2018

Education and Training:

  • Working at Heighest – Safety Guys, Kingston, ON (July 2024)
  • Service Excellence Training – KEYS, Kingston, ON (March 2024)
  • CPR-C + AED & First Aid – Perri-Med, Kingston, ON (August 2023)
  • GSF 201: Facilitator Training – SMART Recovery, Kingston, ON (July 2020)
  • GSF 202: Family & Friends Training – SMART Recovery, Kingston, ON (August 2020)
  • Food Handlers Certificate – KFL&A Public Health Unit, Kingston, ON (2018)
  • High School Diploma – Kitsilano Secondary School, Vancouver, BC (1990)

Volunteer History:

  • SMART Recovery Facilitator – SMART Recovery, Kingston, ON (2020 – Current)
  • Kitchen Helper – Loving Spoonful’s Community Kitchen, Kingston, ON (2018 – 2019)
  • Outside Guard and Membership Director – Knights of Columbus Council 9652 & 0728, Kingston, ON (2017 – 2022)
  • Steward – Providence Care, Kingston, ON (2011 – 2012)